Chapter 11

SARAH'S POV:

"I want a refund.” A customer said with a stern look on his face as he walked up to the desk where I was seated, and placed the package he had bought some hours ago on the surface.

“What” I said as I was taken aback by his sudden request, and quickly stood up from my chair to address him. As I looked at him with surprise, I couldn't help but wonder what had gone wrong with his purchase.

The customer's voice was laced with anger and frustration as he spoke. "Are you deaf?" he barked at me. "I said I want a refund. I think it went bad," he repeated with a hateful tone. I could sense the tension building up in the air as he grew more agitated by the moment.

Trying to remain calm, I picked up the package that he had dropped on the desk and examined it closely to assess its condition.

“Well, it's not expired,” I informed him after a thorough inspection, but the man cut me off abruptly, his tone accusatory as if he was blaming me for the unpleasant taste.

"If it hasn't expir