[20] b

Even though his desire to go home was strong, an email from the head office forced Thomas to delay his departure. For Thomas, his job had to be done well. If he couldn't finish it today, he could still work on it tomorrow, but when it came to matters requested by the head office, he couldn't postpone them.

The upcoming audit files, scheduled for a week later, had him feeling quite overwhelmed. Besides the end of the month approaching, he also had to tidy up some paperwork, especially in the administrative department. He wasn't afraid of audits, but as Thomas had known for years, every time a major event was approaching, the audit team would look for any gaps to reduce the branch's ratings.

That's why Thomas often insisted on administrative matters conforming to what the head office wanted. Even the smallest issues, such as unclear copies of IDs, could backfire. He reached for the intercom nearby, contacting Marta and asking her to double-check the audit files before th