19. Luciano

Past

May 2009

A full week passed before I could say that I was part of the team that made life in the workshop.

Somehow, I had managed a position without realizing it due to my eagerness to solve minimal things. I put together a calendar for Bruce and explained to him in a simple way how he could go about taking care of everyone in the same week depending on the type of work.

"If you take an average of the working day time and the type of work, you can calculate the time of disposition that can be given to a client," I said, showing him an Excel document in which I had set all the necessary parameters. “It's not that difficult, if I had access to Access, I would put together a database in which you would only put the repairs to be done and it would give you the time, a budget estimate and when the appointment would be pertinent according to the order of arrival.”

The Smith brothers saw me with raised eyebrows, Bruce, who was folded in a perennial evaluation show, looked intrigued, and